.chatbot-container {
            position: fixed;
            bottom: 20px;
            right: 20px;
            width: 380px;
            max-width: calc(100% - 40px);
            height: 500px;
            max-height: calc(100vh - 40px);
            background-color: white;
            border-radius: 15px;
            box-shadow: 0 5px 30px rgba(0, 0, 0, 0.2);
            display: flex;
            flex-direction: column;
            overflow: hidden;
            transform: translateY(20px);
            opacity: 0;
            visibility: hidden;
            transition: all 0.3s ease;
            z-index: 1000;
        }

        .chatbot-container.active {
            transform: translateY(0);
            opacity: 1;
            visibility: visible;
        }

        .chatbot-header {
            background: linear-gradient(135deg, #667eea, #764ba2);
            color: white;
            padding: 15px;
            display: flex;
            align-items: center;
            justify-content: space-between;
            position: relative;
        }

        .chatbot-header h3 {
            font-weight: 600;
            font-size: 1.7rem;
        }

        .chatbot-close {
            background: none;
            border: none;
            color: white;
            font-size: 1.7rem;
            cursor: pointer;
            padding: 5px;
        }

        .chatbot-messages {
            flex: 1;
            padding: 15px;
            overflow-y: auto;
            display: flex;
            flex-direction: column;
            gap: 10px;
        }

        .message {
            max-width: 80%;
            padding: 10px 15px;
            border-radius: 18px;
            font-size: 1.2rem;
            line-height: 1.4;
            word-wrap: break-word;
            animation: fadeIn 0.3s ease;
        }

        @keyframes fadeIn {
            from { opacity: 0; transform: translateY(5px); }
            to { opacity: 1; transform: translateY(0); }
        }

        .bot-message {
            background-color: #f1f1f1;
            color: #333;
            align-self: flex-start;
            border-bottom-left-radius: 5px;
        }

        .user-message {
            background: linear-gradient(135deg, #667eea, #764ba2);
            color: white;
            align-self: flex-end;
            border-bottom-right-radius: 5px;
        }

        .quick-questions {
            display: flex;
            flex-wrap: wrap;
            gap: 8px;
            margin-top: 5px;
            margin-bottom: 10px;
        }

        .quick-question {
            background-color: #e9e9e9;
            border: none;
            border-radius: 15px;
            padding: 6px 12px;
            font-size: 1.2rem;
            cursor: pointer;
            transition: all 0.2s;
        }

        .quick-question:hover {
            background-color: #dcdcdc;
        }

        .chatbot-input-container {
            padding: 10px;
            border-top: 1px solid #eee;
            display: flex;
        }

        .chatbot-input {
            flex: 1;
            padding: 10px 15px;
            border: 1px solid #ddd;
            border-radius: 25px;
            outline: none;
            font-size: 1.2rem;
        }

        .chatbot-input:focus {
            border-color: #764ba2;
        }

        .chatbot-send {
            background: linear-gradient(135deg, #667eea, #764ba2);
            color: white;
            border: none;
            width: 40px;
            height: 40px;
            border-radius: 50%;
            margin-left: 10px;
            cursor: pointer;
            display: flex;
            align-items: center;
            justify-content: center;
            transition: transform 0.2s;
        }

        .chatbot-send:hover {
            transform: scale(1.05);
        }

        .chatbot-toggler {
            position: fixed;
            bottom: 70px;
            right: 20px;
            width: 60px;
            height: 60px;
            background: linear-gradient(135deg, #667eea, #764ba2);
            color: white;
            border: none;
            border-radius: 50%;
            cursor: pointer;
            display: flex;
            align-items: center;
            justify-content: center;
            box-shadow: 0 5px 20px rgba(0, 0, 0, 0.2);
            z-index: 999;
            transition: all 0.3s ease;
        }

        .chatbot-toggler.active {
            transform: rotate(90deg);
            background: #ff4d4d;
        }

        .chatbot-toggler i {
            font-size: 2.5rem;
        }

        .typing-indicator {
            display: none;
            padding: 10px 15px;
            background-color: #f1f1f1;
            border-radius: 18px;
            align-self: flex-start;
            margin-bottom: 10px;
        }

        .typing-indicator span {
            height: 8px;
            width: 8px;
            background-color: #999;
            border-radius: 50%;
            display: inline-block;
            margin: 0 2px;
            animation: typing 1s infinite ease-in-out;
        }

        .typing-indicator span:nth-child(2) {
            animation-delay: 0.2s;
        }

        .typing-indicator span:nth-child(3) {
            animation-delay: 0.4s;
        }

        @keyframes typing {
            0%, 100% {
                transform: translateY(0);
            }
            50% {
                transform: translateY(-5px);
            }
        }

        .human-help {
            background-color: #fff8e1;
            border-left: 4px solid #ffc107;
            padding: 10px;
            margin-top: 10px;
            border-radius: 0 8px 8px 0;
            font-size: 1.1rem;
        }

        .human-help button {
            background-color: #ffc107;
            border: none;
            border-radius: 4px;
            padding: 5px 10px;
            margin-top: 5px;
            cursor: pointer;
            font-size: 1.1rem;
        }

        @media (max-width: 480px) {
            .chatbot-container {
                width: calc(100% - 20px);
                right: 10px;
                bottom: 10px;
                height: 70vh;
            }

            .chatbot-toggler {
                width: 50px;
                height: 50px;
                right: 14px;
                bottom: 70px;
            }
        }